Renaissance Workshop Company
The foremost manufacturer of early musical instruments worldwide

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  Aerophones (winds)

  With keyboard

   Organ

   Portative Organ

  Woodwinds

   Cornetto

   Flute

   Gemshorn

   Pífano

   Recorder

  Reeds

   Acordeon

   Bagpipes

   Baroque Bassoon

   Cornamusen

   Curtal

   Crumhorn

   Dolzaina

   Dulcian

   Fagot

   Glastonbury Pipe

   Kortholt

   Rackett

   Rauschpfeife

   Shawm

   Sordune

  Brasswinds

   Sackbutt

   Trumpet

  Chordophones (stringed)

  With keyboard

   Cembalino

   Clavichord

   Harpsichord

   Hurdy-Gurdy

   Muselaar

   Piano

   Spinet, Ottavino

   Spinet, Bentside

   Symphony

   Virginal

  Bowed

   Bowed Psaltery

   Cello

   Double bass

   Fiddle

   Rebec

   Viol

   Violin

  Plucked and Hammered

   Appalachian Dulcimer

   Bouzouki

   Cítara

   Citole

   Cittern

   Guitar

   Guittern

   Hammered Dulcimer

   Harp

   Lute

   Lyre

   Mandolin

   Plucked Psaltery

   Ukelele

  Struck

   Hammered Dulcimer

  Electrophones

  Theremin

  Idiophones

  Limberjack

  Sanza

  Membranophones

  Bodhran

  Drum

  Nakers

  Tabor

  Taboret

  Timbrel

  Timpani

 

  Furniture

  Lids

   for Clavichord

  Music Desk

   for Cembalino

   Regency Music Stand

  Stands

   for Cembalino

   for Clavichord

   for Harpsichord

  Stools

  Decoration Kits

  Finishing Kit

   for all the Windcaps

  Soundboard Painting Set

   for Clavichord

   for Harpsichord

  Golden Set

   for Ottav. Spinet

 

  Spares & Raw materials

  Cork

  Lead wire

  Reeds

   Cane

   Plastic

  Strings & Wire

   Gut

   Nylon

   Metal

  Tools

  Drill bits

  Books

  Plans

 

Musical Instruments
 

  A ...

  Acordeón

  Appalachian Dulcimer

  Archlute

  Armonio

  Arpa

  Atabal

  Atril

  Autoarpa

  B ...

  Bagpipe

  Bajo barroco

  Bajón

  Balalaica

  Banjo

  Baroque Bassoon

  Baroque Flute

  Baroque Oboe

  Baroque Trumpet

  Baryton

  Basset Clarinet

  Basset Horn

  Bentside Spinet

  Black Cornett

  Bodhran

  Bombarde

  Bouzouki

  Bow

  Bowed Psaltery

  Buccin

  C ...

  Caja

  Carillon

  Cembalino

  Cello

  Chalumeau

  Chirimía

  Cister

  Cistro

  Cítara

  Citole

  Cittern

  Classical Guitar

  Clarinet

  Clarinette d'amour

  Clarsach

  Clave

  Clavecín

  Clavichord

  Clavicordio

  Concertina

  Contrabajo

  Cornamuse

  Cornetto

  Corno recto

  Cortholt

  Cromorno

  Crumhorn

  Curtal

  D ...

  Dolzaina

  Double Bass

  Drehleier

  Drum

  Dudelsack

  Dulcema

  Dulcémele

  Dulcian

  Dulcimer

  Dulzaina

  Dulzian

  E ...

  Espineta

  F ...

  Fagot

  Felle

  Fiddle

  Fídula

  Fiedel

  Fife

  Flauta

  Flauta de Pan

  Flöten

  Flute

  Fortepiano

  G ...

  Gamba

  Gemshorn

  Gittern

  Glastonbury Pipe

  Guitarra

  Gaita

  Gerader Zink

  H ...

  Hammered Dulcimer

  Harp

  Harpsichord

  Hog-nose Psaltery

  Horn

  Hoyboy

  Hummelchen

  Hurdy-Gurdy

  I ...

  J ...

  K ...

  Kettledrum

  Klarinett

  Koncertina

  Kortholt

  Krummhorn

  Krummer Zink

  L ...

  Lap Harp

  Laúd

  Limberjack

  Lira

  Lira da gamba

  Lirone

  Lizard

  Lute

  Lysarden

  Lyre

  M ...

  Mandolin

  Mountain Zither

  Musette

  Muselaar

  Music Desk

  Mute Cornett

  N ...

  Nácara

  Nakers

  O ...

  Oboe

  Odre

  Ophicleide

  Organistrum

  Órgano

  Orlo

  Ottavina

  P ...

  Pandereta

  Pandero

  Panpipe

  Piano

  Pífano

  Plucked Psaltery

  Pommer

  Portative Organ

  Psaltery

  Q ...

  R ...

  Rackett

  Ranket

  Ranqueta

  Rauschpfeife

  Rebec

  Recorder

  Regal

  Renaissance Guitar

  S ...

  Sackbut

  Salterios

  Sanza

  Schalmei

  Schreyerpfeife

  Schriary

  Serpent

  Shawm

  Sinfonía

  Slide Trumpet

  Smallpipes

  Sordón

  Sordune

  Spinet, Bentside

  Spinet, Ottavino

  Stands

  Symphony

  T ...

  Tabor

  Taboret

  Tambor

  Tamboril

  Tambourine

  Theremin

  Timbal

  Timbrel

  Timpani

  Transverse Flute

  Trombone

  Trompeta

  Trumpet

  U ...

  Ukelele

  V ...

  Vielle

  Vihuela

  Viol

  Viola

  Viola d'amore

  Viola da gamba

  Viola de rueda

  Viola pomposa

  Violín

  Violonchelo

  Virginal

  W ...

  White cornett

  X ...

  Y ...

  Z ...

  Zanfoña

  Zink

  Zither

 

Spares & Tools
 

  A ...

  Adhesives

  B ...

  Bags

  Bits

  Books

  Bows

  C ...

  Cases

  Claviers

  Cork

  D ...

  Desk for Cembalino

  Regency Music Desk

  Drill bits

  E ...

  Electronic tuner

  F ...

  Finishing kit for Windcaps

  Furniture (Regency Music Stand)

  G ...

  Glue

  Gilding set for Ottav. Spinet

  Gut strings

  H ...

  Hide glue

  I ...

  J ...

  Jacks

  K ...

  Keyboards

  Keyfronts

  Klaviaturen

  L ...

  Lead

  Lid for Clavichord

  M ...

  Machine pegs

  Music Desk for Cembalino

  Regency Music Stand

  N ...

  Nylon strings

O ...

 

  P ...

  Pegs

  Paint

  Painting Set for Clavichord

  Painting Set for Harpsichord

  Plectra

  Plettri

  Q ...

  R ...

  Reeds (Cane)

  Reeds (Plastic)

  Raw materials

  Registers

  S ...

  Saltadores

  Slides

  Springers

  Stand for Cembalino

  Stand for Clavichord

  Stand for Harpsichord

  Strings (Gut)

  Strings (Nylon)

  Strings (Metal)

  Stools

  Sautereaux

  Soundboards

  T ...

  Tables d'harmonie

  Tastiere

  Tastenfronten

  Tools (Drill bits)

  Tuners

  Tuning keys

  Tuning pegs

  U ...

  V ...

  Varnish

  W ...

  Wire

  X ...

  Y ...

  Z ...

 
Feedback -->  Feedback Policy | Feedback Form | Testimonials

Customer feedback policy

Our customer's feedback gives RWC opportunities to learn and improve. We value feedback about our services and recognise the right of our customers to make a complaint, compliment or suggestion about our services. We are committed to using customer feedback to improve our products and services. RWC's customers, like our staff, are not cold statistics. We are all human beings who deserve to be treated with dignity and respect.

How do we learn from feedback?

Each piece of feedback from the public will be reviewed carefully to establish what we can learn and if we can improve our products and services.

Who are our customers?

Our definition of a customer is: “If you contact us for any reason, or you are affected by anything we do, you are one of our customers”.

What is a compliment?

A compliment is when a customer gives us feedback about how we exceeded expectations in delivering a service or how an employee has gone the “extra mile” to serve them. We will record details and publish the compliment for others to see.

What is a suggestion?

A suggestion is when a customer comments on how we can improve our delivery of a service. We will study how we will implement the suggestion, or investigate it further if we are unable to implement the suggestion.

What is a complaint?

Any expression of dissatisfaction, whether justified or not, about our products, services, employees or policies. A complaint could include one or more of the following problems:

• We delay in providing a product or service
• We provide a poor quality product or service or make a mistake
• We charge an inappropriate cost for a product or service
• An employee’s behaviour causes upset
• A policy unreasonably disadvantages a customer
• We unfairly discriminate against a customer

What action can we take to put things right when things go wrong?

If we make a mistake, we will apologise and try to take some practical action to put things right. We may ask the customer to suggest what he or she would like us to do. We will always try to put the customer back to the position that he or she would have been in but for our mistake. We will also try to ensure that the same mistake does not happen again. We may decide that one or more of the following can be done to put things right:

• Provide or change a product or service to the customer
• Provide an explanation or information to the customer
• Review customer literature (leaflets, website, poster and so on)
• Review a policy or procedure
• Arrange training or guidance for employees
• Take employee action (such as standards setting or change of key worker)
• Give a refund in appropriate circumstances

How do we deal with customers who remain dissatisfied after we have fully responded to their complaint?

We will advise any customer who has completed all stages of our customer feedback scheme to contact the Local Government Ombudsman. If the customer complains again about the same issue, our Chief Executive may write to him/her informing that we will not respond to future correspondence about the complaint unless the customer provides new evidence or makes a complaint about a different issue.

 

     

Copyright © 1999 Renaissance Workshop Company Ltd.
Last modification: 26 de abril de 2014
Phone:(+34) 91 450 30 50
info[@]renwks[.]com